What Information We Collect:
We collect personal information necessary to provide our pet care services, including:
• Names and contact details (phone numbers, email addresses).
• Home addresses and access information (e.g., key safe codes).
• Pet details, including health and behavioral notes.
How We Use Your Information:
Your data is used solely to:
• Schedule and fulfill dog walking and pet care bookings.
• Communicate updates about your pets, including sending service photos.
• Invoicing and payment processing.
Data Sharing:
We do not sell your data. We only share relevant details (such as your address and pet notes) with our vetted subcontractors, who are directly responsible for your pet’s care. All subcontractors are bound by a legal confidentiality agreement.
Data Security:
We take your privacy seriously. Key safe codes and addresses are stored securely and are never shared with unauthorized third parties.
Your Rights:
You have the right to request a copy of the data we hold about you or to ask us to delete your information at any time, provided there are no outstanding legal or financial obligations.
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